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Newsletter: 13/12/2019

Office News

The Fastbase office will be closed from midday today, it's our office Christmas party with dinner later and mini-golf in the afternoon. We will certainly answer any urgent support calls, you can reach me on 021 636876. I hope the Year of the Pig has been good for you so far and that next year is too, and that you're able to get in some relaxation in-between. Our own relaxation won't be extensive, the Fastbase office will be open over the Christmas period every day except for the statutory holidays.

Russell Bell

Print out Enquiry Search lists

You can now easily print out a list of customers from the Customer Enquiry search screen. From the home screen click on the Customer Enquiry button or press F1.

Previously you could use the Fastbase print screen feature (Ctrl P) but this only printed what is visible on the screen. We have added a Print button to the right-hand side of the screen, it looks like a little printer icon. Enter your selection criteria, click Find Customer, then click the Print button; select the output device, then a report showing the selected customers will appear on ther screen or will be printed.

Note you can also get to the Customer Enquiry search screen by pressing Ctrl F1 from just about anywhere in Fastbase.

The print button only appears if the user has customer security level 3 or above, i.e. the same security as required to print a Customer Listing report.

A print button also appears on the Part Enquiry, Supplier Enquiry, GL Account Enquiry and Asset Enquiry search screens, if the user has the corresponding security level.

Keyword Search for serialised parts

Fastbase supports keyword searching for parts. The Part Enquiry search screen, the Part Maintenance screen, and the screen that appears when you press F1 to search for a part when entering a transaction (e.g customer invoice) all contain a Keyword Search field.

When you click Find Part, Fastbase matches the text entered in the Keyword Search field against certain fields of each part, including the part ID, description, additional info, sales message, and the supplier part number.

You can have serialised stock in Fastbase, meaning each individual stock item is assigned its own unique number that differentiates it from the rest of your inventory. You may for example use this for higher-value goods, covered by return or repair terms. The user enters part serial numbers upon an incoming stock transaction, such as a Goods Receipt, Stock Adjustment, or Part Assembly.

We have changed Fastbase so that the part keyword search feature now matches on part serial numbers. Give us a call if you have any questions.

Network and database performance

Fastbase performance is affected by the speed of your connection to the server, and by the speed of the server itself. For example using Fastbase in the office is typically faster than using it remotely. If your server that hosts the Fastbase database is particularly old or slow you may experience slower performance.

We have added a feature to the Help - About screen that gives an indication of your network and database performance. At the bottom of the Help - About screen you will now see numbers for "Mean Database Response Time" and "Max Database Response Time". Give us a call if you want to know more about interpreting these figures.

GST on overseas purchases

Normally GST on your purchases from overseas suppliers is paid to NZ Customs or to your freight-forwarder, not to the overseas supplier.

IRD have introduced a change affecting some overseas businesses that supply items to NZ customers. The change requires the affected overseas supplier to include GST in their invoices and in their shipping documentation, to collect the GST from the NZ customer, and to pay the collected GST to IRD NZ. IRD provide more detail on their website.

The change appears to be targeted primarily at overseas businesses that sell direct to NZ consumers. However one of our customers (who imports goods for re-sale) was contacted by their US supplier, who said they'd been contacted by IRD NZ, who told them they must now start collecting GST from all their NZ customers.

We don't know how many suppliers of trade goods (to NZ distributors/re-sellers) have been or will be affected by this change. So far we have only heard about this one instance.

We also don't know if IRD will ask overseas suppliers to collect GST from all their NZ customers (versus only some customers, e.g. consumers) or if suppliers will be expected to collect GST on all their NZ sales, or only on certain NZ sales depending on the item value.

In case this does affect you, we have made a software change allowing you to more easily change a GST-exempt supplier to make GST applicable. In Supplier Maintenance, on the Pricing & Ordering tab, you can now change Tax on Invoices from None/exempt to Exclusive or Inclusive. Any future invoices for that supplier will be treated accordingly.

Give us a call if you have any questions or if you have more information yourself, in particular we would like to know if any of your overseas suppliers start to collect GST. it's hard to know at this stage if this will amount to anything significant for businesses that import goods for re-sale.

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