>> Fastbase Business Software Ltd

Fastbase Accounting System - Online Manual

How do I refund a customers overpayment?

Document 103412/1

Entered Mon, 30 Jun 2003 11:53 by Peter Campbell
Updated Fri, 27 Jan 2006 09:24
Previous


To pay a customer you can enter a General Ledger - Cash Payment for the amount overpaid. Analyse this to the general suspense or clearing account.

Then enter a Customer Journal for the same overpaid amount. Analyse this to the same account so they cancel each other out. Apply the amount to the overpaid invoice.

In both cases the line item will have no tax (none).

The journal will automatically adjust the Debtors GL account.
The GL - cash payment will take the money out of the bank.


Online documentation: enter keywords to search for: